Dear Pinnacle Athlete,
As the virus situation is continuing to evolve rapidly, we are implementing new procedures in line with the Hong Kong and Philippine governments.
At this time there is no further update with regards to institutional procedures on in-house developments for Makati, but there are some new developments with regards to our Hong Kong facilities and protocols.
Health and Travel Declaration Form
In response to the Hong Kong Government's implementation to quarantine travellers from overseas (enhanced compulsory restrictions from midnight Thursday 19th March 2020), we will be asking members and attendees to fill in a declaration form of your latest travel history when entering any of our facilities, effective immediately. This will help us ensure Pinnacle remains a safe environment for all.
More information from which we are abiding by is on our FAQ page here and most recently from the Centre for Health Protection website here.
Your help and understanding on this is highly appreciated as we navigate through these unknown times, and we thank you in advance for your co-operation.
Temperature Monitoring
In addition to the health declaration forms we will be asking to check the temperature of all attendees upon entering our facilities. As we are sure you have experienced this procedure elsewhere we are confident that just a 5 second check won't inconvenience you too much and appreciate your understanding on this protocol introduction.
Other Updates
The entire coaching, marketing, admin and management teams are working hard behind the scenes to provide alternative methods of training and membership services for those in Makati (please stay tuned and be patient whilst we put the necessary infrastructure in place!) and for those that can't get into our facilities in Hong Kong, either due to self-isolation, quarantine or being stuck abroad. We will advise through Lead Coaches and across our various platforms are adaptations for each individual and membership groups, so please work closely with them and as best you can if you are unable to physically get into a Pinnacle facility.
Please see our previous mail-out on the overall situation here if you missed it the first time (beware, some information may now be out of date).
