COVID-19: Update 6

Dear Athletes,

Thank you for remaining patient whilst we setup the temporary membership services for you online and put into place what we hope you will get serious bang-for-buck from as we navigate through an ever growing network of online connectivity.

As a Pinnacle athlete, here's what you need to know today:
 1. Recap on events over the weekend and what that means for your membership;

2. How we are proceeding with things from now on until further notice.

RECAP

  • GDS will largely remain the same, but will be delivered online from Tuesday 31st March in maximum groups of 6 athletes;

  • Schedules and bookings are available on the Pinnacle App - first come first serve;

  • All members will receive these 2 weeks of online membership free of charge, added onto the end of one’s current minimum term period;

  • Work closely with your Lead Coach as much as possible - Coaches will mostly remain on their normal shift patterns but will contact each of you in turn to ensure you know exactly what is expected of both us and yourself during this transition to online sessions. They will assist with technological, logistical and equipment queries as they proceed with online GDS delivery;

  • BLACK Tier members should work with their Lead Coach, to receive normal one-on-one sessions online, effective immediately;

  • Both facilities have had a deep clean and de-fogging process over the weekend;

  • Online GDS will be delivered by a Pinnacle Coach from their respective facility, with maximum 2 coaches in the same space at any time, and 3 people in the facility at most in total;

  • Outdoor GDS, or any form of session that is not online, are not permitted to be performed by Coaches.

WHAT DO YOU NEED TO KNOW FOR ONLINE MEMBERSHIP?

  • BLACK Tier Athletes across both facilities will operate on a one-to-one basis directly with their Lead Coach - sessions will be delivered through an agreed format for both parties and at a time of agreement as per normal in-person sessions;

  • All GDS's for Standard Members across Pinnacle Performance Wan Chai and Central facilities will be delivered online using an invitation-only link to join the session through Google Hangouts, with the respective Coach delivering each and every bit of it!

  • GDS's must be booked into on the app or website - the schedule will be live today (30th March) from 16.00HKT!

  • Each GDS will last 45 minutes and will accommodate a maximum of 6 athletes;

  • There will be no compromise in GDS protocols: start time, format, coaching cues, technique, dedication and intensity etc. will not be diluted or overlooked;

  • Goals of each session and athlete moving forward will not diminish or falter;

  • Relationship with and use of your Lead Coach will remain the same.

WHAT DO YOU NEED TO PARTICIPATE REMOTELY?

  • ENVIRONMENT

    • as much space as possible, but minimum amount of floor required is that of the length of your body (head to toe) and width of your arms spread-eagle;

    • ensure you dry and non-slip floor is required for safety and comfort.

  • NO GYM EQUIPMENT NECESSARY - ideally if you have some form of weights, bands etc. then the Coach for the session will work with you appropriately, but our online GDS's are designed based on the assumption that participating athletes do not have anything other than themselves.

  • INTERNET AND ONLINE EQUIPMENT - stable internet connection an absolute must (!) and an appropriate video and audio device so that the Coach and athlete has reliable 2 way communication both with sight and sound.

  • NO DISTRACTIONS - just like in the gym, we expect you to be fully devoted and listening carefully to the Coaches.

HOW OUR ONLINE SESSION DELIVERY AND COACHING WILL LOOK MOVING FORWARD...

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Stay tuned for other online access options and upcoming portals - instagram daily challenges, IGTV, education webinars, online programmes within the App, external online GDS accessibility, and much more!

Thank you once again for your understanding and patience during such unprecedented times. All the team are working around the clock to try and ensure minimal interruptions to your membership services and as much accessibility to coaching, movement, education, convenience and fun as possible!